PODFOLIO

🎧 Customer Experience and Digital Transformation

#CustomerExperience #DigitalTransformation #CitizensFinancialGroup Why does a major financial services organization view customer experience as central to its digital transformation? In this episode, Beth Johnson, the Chief Experience Officer of Citizens Financial Group, explains how they build brand loyalty by using technology and data to understand and meet customer expectations.

🎧 Catalytic Leadership: 12 Keys To Becoming An Intentional Leader Who Makes A Difference, with William Attaway

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with William Attaway about his book, Catalytic Leadership: 12 Keys To Becoming An Intentional Leader Who Makes A Difference. See the video here: William Attaway ( is the Lead Pastor of a mission-focused church in northern Virginia.

🎧 How are Data-Centric Companies better than Application-Centric Companies? | Ken van ierlant, Managing Director & Digital Strategist at FutureXL

We are living in the digital age. Almost all our activities are digital. Many of us don’t even remember the last time we used a pen and paper. This episode is about the benefits and the challenges that people face in this digital age and how we can live in this digital world without facing any problems.

🎧 WBSP306: Grow Your Business by Understanding SAP S/4 HANA’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories

The best-run companies use SAP S/4 HANA. The platform really lives to its name with its depth in transactions, deep workflow and auditing capabilities, and most robust planning and forecasting capabilities. But, in general, it is also the most hated vendor and platform. But why is that? It’s primarily because of the misunderstanding of the purpose of the SAP S/4 HANA platform.

🎧 381 Competing on Thought Leadership by Robert Buday

Competing on Thought Leadership: How Great B2B Companies Turn Expertise Into Revenue by Robert Buday About the Book: “Thought leadership” is now a core part of the business lexicon. Numerous corporate websites devote whole sections to it. Entire conferences are built around it (TED and the World Economic Forum as the most exclusive ones).

🎧 EEC 226: Becoming a Leader of Transformation

Are you looking for a trasformation and not revert back to prior behavior? Listen as Dr. Katrina Burrus, MCC interviews Nicole Jansen and find out how your transformation can start. Where does true transformation begin? When your 8-figure business failed, what did you do to have a resilient mindset.

🎧 259 A former Navy SEAL’s leadership strategies for motivating teams

Cultivate an adaptable leadership identity As a combat-decorated Navy SEAL Marty Strong is no stranger to highly motivated teams. When he transitioned into business leadership, Marty saw a major contrast from battlefield to boardroom around training and motivation. From being shocked at how employees were treated, to the lack of a common vision and under-investment in training and skills development, Marty has brought his SEAL’s sensibilities to a leadership model that creates resilient teams with harmony at their heart.

🎧 Bernard Hor: SME Digitization, Selling Before Building & Holiday Serendipity

An avid triathlete, Bernard is the co-founder of Hatio Group – a technology business based in South Korea specialising in digital warehousing & network distribution. Since 2012, Hatio has a proven track record of envisioning and delivering major transformational change, cost reduction and operational improvement programs in a KRX top 5 blue chip organization.

🎧 400 Yaro Starak Focused Performance through Inbox Done

Welcome to Episode 400 of The Today’s Leader Podcast, Building Tomorrow’s Best Leaders Today. We provide proven expert advice, and strategies for leaders at all levels, striving to get to the next level, whether it’s a career leap or business growth. If you are an emerging and ambitious leader, check out the Emerging Leaders Masterclass at tomorrowsbestleaders.

🎧 How I built Make Love Not Porn – with Cindy Gallop

Would you leave a high flying career in advertising to set up an adult content site? Most people wouldn’t, but Cindy Gallop is not most people. After leading one of the world’s top advertising agencies, BBH in the United States. Cindy decided to try her hand at tech entrepreneurship. Her venture, Make Love Not Porn, is in the new category of “social sex” and aims to revolutionise how people talk, share and watch sex.

🎧 How to Pivot and Increase Revenue Through Digital Transformation.

Paul Oppong is a leader in the project management & digital transformation space. I invited him to join me on Tech Talks Daily to discuss why more companies are beginning to embrace digital transformation and why it’s key to their survival. We also talk about how to pivot and increase revenues through digital transformation.

🎧 The state of digital transformation in 2022 – Omar Akhtar

On this episode, Omar Akhtar and I talk about his current work advising companies on digital marketing innovation. He focuses on content strategy, data-driven personalization, customer experience technology, and multi-channel marketing with technology companies. Omar recently led the development of a new report: The 2021 State of Digital Transformation, from Altimeter.

🎧 Howard Tiersky: Winning Digital Customers

Howard Tiersky is the author of the WSJ bestselling book Winning Digital Customers: The Antidote to Irrelevance. He is also the founder of digital transformation agency, FROM, which has won over 100 awards for user experience design, and helped to redesign the Avis app which is now ranked by JD Powers as #1 in the industry.

🎧 Building a Thriving Organization by Helping Clients Implement OKRs, Achieve Better Alignment and Strategy Execution with Workboard CEO Deidre Paknad

In this episode of Partnering Leadership, Mahan Tavakoli speaks with Deidre Paknad, co-founder and CEO of WorkBoard and founder of Results Foundry. Deidre Paknad shared her journey leading to her success as the founder of three start-ups. Deidre also talked about her founding of Workboard and how the organization supports its clients to execute their strategy faster by effective implementation of OKRs.

🎧 S4 Episode 5: Helena Nimmo from Endava on Digital Acceleration

We hear a lot about digital transformation, and my guest Helena Nimmo thinks this term is outdated and should be replaced with digital acceleration. She argues that Digital Transformation suggests that you have a blank canvas and that is rarely true, she prefers to talk about Digital Acceleration and building on what you already have.

🎧 Creating Business Impact and Gaining your Competitive Edge: Digital Transformation Lessons from Dr. Carsten Linz

Glean perspective from a world-renowned digital transformation leader. In this episode, Tony is joined by guest Dr. Carsten Linz, who probably needs no introduction. He is a board member, co-author of the best-selling book Radical Business Model Transformation, a member of the World Economic Forum Expert Network on Digital Economy and New Leadership, and serves as an advisor to boards and CxOs around the world.

🎧 The Big Unlock: Dr. Ashish Barad, Baylor Scott and White

In this episode, Dr. Ashis Barad, Clinical Lead, Digital Health at Baylor Scott & White Health, discusses their digital patient engagement journey, their highly rated best-in-class homegrown patient mobile app, and how they are creating a seamless digital experience for patients and consumers. BS&W is the largest not-for-profit health system in Texas and is a pioneer in digital patient engagement.

🎧 362: Inside tips for digital transformation – with Howard Tiersky

How to stay relevant in an increasingly digital world – for product managers Today our guest is sharing the steps for successful digital transformation. He is Howard Tiersky, author of the Wall Street Journal bestselling book Winning Digital Customers: The Antidote to Irrelevance. He founded FROM, a digital transformation agency, which has won over 100 awards for user experience design, including for their work redesigning the Avis app which is now ranked by J.

🎧 096. Natasha Taylor: The Future of Cybersecurity Events

Over the past year and a half, the event industry have had to adapt like never before, and this led to many events going online via webinars, digital roundtables, and large-scale virtual conferences. In this episode, we interviewed Natasha Taylor – Senior Conference Producer at DTX – about what makes a successful cybersecurity event, networking from home, and what the future of tech conferences could look like.

🎧 Digitizing Supply Chains with Bernard Hor

Bernard Hor is an entrepreneur, storyteller, strategist, triathlete, and co-founder of Hatio Group, a digital supply chain platform servicing Asian SMEs. Hatio helps SMEs serve the world’s fastest-growing consumer market – Asia – predicted to reach $30 trillion in value by 2030, with better supply chain and logistics solutions.

🎧 The role of the board in the age of digital transformation | Lisa Harrington, Non-Executive Director Post Office UK and Digital 9 Infrastructure Plc

The Role of the Board in the Age of Digital Transformation The subject of this episode of the Better Boards Podcast Series is ” The role of the board in the age of digital transformation. ”  Lisa Harrington speaks with Dr Sabine Dembkowski. The digital world has impacted the world of the boardroom significantly.

🎧 Harnessing Digital Talent to Solve Crises with Courtney Brown from WHO & The Millennial Group

Today’s show we chat with Courtney Brown from Australia about her role as CEO of The Millennial Group  since its founding in 2008. She shares her perspective on how to harness remote/digital talent to achieve lasting change. She also shares her work as a Contributing Expert of Digital Health Technical Advisory Group for the World Health Organization.

🎧 Episode 279 Turn the Ship Around with David Marquet

On this episode of the Lead Up Podcast, Mike is joined by David Marquette, a former submarine commander in the Navy, who shares his leadership style, and tells us about his new book. David tells us about high school when he didn’t care about what people thought about him and how he brought that with him to the submarine.

🎧 Events: Perimeter

Today: Find out how executive presence works and what it means for you. Learn more Information about my leadership books, including “Unlock your Executive Presence: Feel Like a Boss,” online course “Executive Presence and the Diversity Dilemma,” YouTube tutorials and more can be found at www.connectioncounselor.

🎧 #024 | Martech Day

A conversation with Frans Riemersma. In this episode, I’m joined by Frans Riemersma. He’s the founder of Martech Tribe a Europe-based advisory and research firm that tracks the developments of the marketing technology industry and builds tools for senior leaders to better evaluate and manage their investments.

🎧 73. Do this to ensure you thrive in leadership

Dr. William Attaway is a Leadership Coach for Catalytic Leadership, LLC, a company he founded to help leaders to intentionally grow and thrive. In his new book, Dr. Attaway gleans from his own personal leadership experience as well as the experience of hundreds of leaders he has coached, and he shares 12 key principles that can help leaders grow and add value to those they lead today, no matter where they are.

🎧 Train Your Thinking to Become a Better Leader

I love helping my clients with tactical, practical changes. But what we can’t ignore is that the way we think has a huge impact on how well we lead. For example… Are you not speaking up enough in leadership meetings? Do you sugarcoat feedback? Do you prefer to do the work yourself instead of delegating it to your team.

🎧 Providing Transformation vs. Information with Carol Cox

Are you providing transformation or information in your presentations and talks? Whenever I work on a presentation or a keynote or even the agenda for the in-person client retreat we’re holding in April, my default is to think of all the information I want to convey to the audience. You may be the same way.

🎧 Top 50 Marketer Prantik Mazumdar On Strategies That Increase Enterprise Value (#111)

Prantik Mazumdar is an entrepreneur and venture investor and acts as a digital transformation catalyst in organizations to drive sustainable change and impact. He started his entrepreneurial journey with Happy Marketer in 2011 where he spent a decade building and scaling up one of the best and most awarded independent digital marketing services firm in the region that served brands like Standard Chartered Bank, Coffee, Bean and Tea Leaf, Starbucks.

🎧 “Creating a shared understanding of what we want to achieve.” with Mary Schwarz

Today I’d like to introduce Mary Schwarz, Managing Partner at ICF Next. Mary has 20+ years of experience leading customer experience, digital enablement and transformation teams. A distinguished digital strategist and expert in marketing, campaign design, and measurement, she’s passionate about advancing the collective understanding of how to harness big data to improve performance and is adept at guiding clients as they re-imagine their digital future. Join us as we talk about creating a shared understanding of what we want to achieve.

🎧 Why Digital Transformation is More Than Just E-commerce (Thinks Out Loud 331)

We’ve long claimed around here that “it’s all e-commerce.” But, with digital transformation top of mind for so many companies, it’s fair to ask, “Is e-commerce enough?” Can you claim that you’ve become a digital company simply because you’ve introduced e-commerce into your operations? Or is digital transformation more than just e-commerce.

🎧 AC 1072 Shahrzad Sherry Nooravi PsyD MCC “Bit by Bit the Bird Builds Her Nest”

This is episode 1072 of the Arete Coach Podcast with host Severin Sorensen and guest coach Dr. Shahrzad Sherry Nooravi, who is an executive coach, organizational psychologist, speaker, author, CEO and Founder of Strategy Meets Performance, and an ICF Master Certified Coach (MCC). Today she works from San Diego, California, and helps business leaders through her organization Strategy Meets Performance.

🎧 Leadership When Others Know More Than You, with Bonni Stachowiak

Bonni Stachowiak: Teaching in Higher Ed Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company.

🎧 Leadership that Overcomes Betrayal, Theft and Deceit with Brandon Wilson

Leadership that Overcomes Betrayal, Theft and Deceit with Brandon Wilson #56 Nick Day is joined on The HR L&D Podcast sofa by Brandon Wilson, a self-professed SURVIVOR OF LEADERSHIP SABOTAGE and one of the world’s most sought-after executive consultants who has appeared on multiple news shows including CNN, TODAY and FOX to share his story.

🎧 The Future of Leadership with Eric Spenser

Evan Hackel opened a recent Training Unleashed Podcast by asking his guest David Spencer a provocative question . . .   “Let’s just pretend for a moment it’s 20 years from now. What has changed in leadership?”   Eric is just the right person to put on his thinking cap and consider big questions like that.

🎧 Dipanwita (“D”) Das, Founder and CEO of Sorcero, discusses how AI improves lives by helping life sciences experts accelerate medical research

Dipanwita (“D”) Das, Founder and CEO of Sorcero, is an award-winning technology entrepreneur and AI innovator.  She is the CEO & Co-founder of Sorcero, a venture-backed AI Saas product startup, focused on using AI and NLP to inform critical decisions to improve lives.  Prior to starting Sorcero, D was the founder & CEO of 42 Strategies, managing digital transformation projects for Richard Branson’s Virgin United, Al Gore’s Climate Reality Project, and Bloomberg Philanthropies.

🎧 Michael Tanner Build credibility and effective leadership

Michael Tanner is a leadership veteran and expert in building credibility and effective leadership. He has more than 28 years of highly engaged and practical experience. His company is called Credible Leaders and you can find it at credibleleaders.com. Through successful leadership positions of increasing scope, ranging from the U.

🎧 Five Hidden Truths About Digital Transformations

If you are embarking on a digital transformation there are some dirty little secrets you should know about. The digital transformation space provides a lot of opportunities for technological advancements and improvements to your business, but there are some things the rest of the digital transformation industry doesn’t want you to know.

🎧 Curating Good Ideas | Mike Zimmerman | 384

Is the thought leadership of your organization integrated with other teams? Or it is something you do on your own time, without broad company support? To explore how thought leadership is about the effective deployment of great ideas, we sit down with Mike Zimmerman. Mike is the managing editor of The Thought Leadership Hub and Newsroom at Hitachi Vantara, a company helping mission-critical organizations get from data-rich to data-driven.

🎧 Radio Show #432: Drawing Inspiration From Nature in the Workplace

Special Guests: Paul Miller and Shimrit James: Co-Authors of Nature of Work Your organisation is alive. It’s a living, breathing, adaptive, regenerative system. But for decades, maybe even centuries, organisations have been treated as though they are machines. From that mechanistic mindset, engaging employees will fail, time and again.

🎧 Episode 27 – Tom Loosemore, Partner at Public Digital

We speak to Tom Loosemore, Partner at Public Digital and co-author of Digital Transformation At Scale. Getting the right team in place for your digital transformation, and helping them work on the right things, can be the difference between success and failure. What can leaders do to build winning teams.